This course can be structured as 2 full days or multiple short form sessions with on the job implementation between sessions

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Topics include:

• Power versus influence

• Leadership and management

• Managerial Styles 

• Emotional Intelligence in Leadership

• Stress management - you and your team

• Building powerful relationships

• Setting and managing expectations

• Motivators

• Team Culture and Identity

• Building team performance

• Feedback

  • the power of feedback​

  • elements of effective feedback

  • planning a feedback session

  • performance reviews

  • conducting successful development discusssion

  • acknowledging strong performance